1. What is the purpose of this website?
Students know which teachers are recommended and which are not. This site exists for students to share with each other what they think about PSU professors. Professors, in turn, get excellent feedback from the comment to improve their classes. <top>

2. Who can use this website?
Everyone! This site is for our entire community. If you want to post, we need to verify that you’re a student. You will need to have an ODIN e-mail account (i.e. e-mail address that ends with “@pdx.edu”) <top>

3. Do I have to pay for this service?
NO! This site is free to use. <top>

4. How do I rate my professors?
It’s fast and easy! Use the convenient menu system to select your professor. Next, click on “Rate this professor” at the bottom of the page. The survey is quick and simple. When finished, click on “Confirm”. Before your rating is posted online, we will send you an email that you will need to read. This is to verify that you have an “@pdx.edu” account. <top>

5. Do I have to post my name or email address?
No, you are not required to post your name or email address. <top>

6. What is acceptable content for a rating?
Keep it clean, please! Feel free to report on your professors, but please do it with respect. For more information, please check out our content guidelines. <top>

7. Can everyone (even non-students) see these ratings?
Yes, everyone can access the ratings and comments. However, only people with a valid pdx.edu email account can post a rating. <top>

8. My comments never posted? Why?
First make sure that you went to your “@pdx.edu” e-mail account and confirmed your post. Only people with a valid “@pdx.edu” account can post to ratepsu.com. If your post contained inappropriate content it may have been red-flagged and removed. Comments should be about teaching ability. We reserve the right to review and remove any content or even an entire rating. <top>

9. Who can rate? Is it limited to students at PSU?
Only people with a “@pdx.edu” account can post ratings. That includes students, staff and faculty. We encourage people only to rate professors you have first hand experience. <top>

10. How soon are my comments posted?
Immediately after they are confirmed through your “@pdx.edu” account. <top>

11. Why don’t all the professors have contact information?
It is up to the professor to post their own contact information, office location and hours. <top>

12. There is an error with a professor, their name is misspelled or they no longer work here, what do I do?
Please e-mail the webmaster at: aspsu@pdx.edu <top>

13. What does the red flag mean?
If you find a rating inappropriate you can ‘red flag’ it and send it back to us to review. If the rating is deemed inappropriate we will remove it, if not we will simply keep it on the site. <top>

14. Who runs this site?
This site is administered through the Associated Students of Portland State University located in Smith 117. <top>

15. I’m a teacher. How do I get my name removed from your site?
Well, the short answer is that you don’t. The longer answer is that this a valuable tool for you to see what your students are thinking and feeling about your course. This is a great way for you to learn about the things that students usually keep secret from you and to gain valuable feedback about your teaching style. <top>

16. I’m a teacher and the ratings don’t accurately reflect student opinion of my classes. What can I do?
If you truly believe that the ratings are unfair, then please talk to your students about rating you on the site. <top>

17. How are these different from the evaluations I fill out in class?
Well, for starters, you actually get to see these reviews. These ratings are similar to the evaluations you fill out in class in that they provide feedback about a professor’s teaching ability and classroom environment. However, ratings on ratepsu.com will be used by future students to help them decide which classes to take. <top>

18. Are these ratings statistically accurate?
Not really. These ratings are a listing of opinions and should be read as such. However, the more students that rate professors the more representative they will be. <top>

19. What if I don’t have a “@pdx.edu” email account but I am a PSU student?
Every PSU student has a “@pdx.edu” e-mail account. To activate your account or get information about your account please visit the help desk in the basement of Smith Memorial Student Union. <top>

20. I am not a current Portland State University student can I post comments?
Only individuals with current pdx.edu accounts can post comments on professors

21. I can’t find my professor, what do I do?
Contact the webmaster at: aspsu@pdx.edu. <top>

22. What if I see a comment that I think is inappropriate?
There should be a red-flag on the post. Click the 'flag review' link and we will review the post for an indecent. <top>

23. Don't students use this site just to get even with their teachers? Aren't most of the ratings negative?
Actually, most posting on sites similar to this land on the positive side. That being said, students may choose to use this site as a way to lash out at a professor. This is not what the site was created for and posts like these ruin the legitimacy of the site. Please see our Posting Guidelines for recommendations of appropriate postings. <top>

24. What is your privacy policy?
All posts are made anonymously and this site never asks for personal information. That being said, it is recommended that students do not include any personal identifying information (like name, nicknames, etc.). <top>

25. What if I want to sue your website?
Anyone has the ability to sue anyone if they choose to. That said, we would encourage you and your legal counsel to look into the first Amendment of the US Constitution. <top>

26. You guys didn't answer my question. How can I contact you?
Please contact the webmaster at: aspsu@pdx.edu. <top>

27. What is BookGhost.com?
BookGhost.com is an online textbook exchange that supports PSU student groups.

28. Who started BookGhost.com?
PSU students created bookghost.com to help reduce the high costs of textbooks.

29. Does PSU Student Government own BookGhost.com?
No. The Student Government at PSU has a partnership with BookGhost.com.

30. Where does the money go when I post a book?
The majority of the proceeds go directly to student groups. Maintaining the site absorbs the other costs.

31. Is BookGhost.com a secure site?
All transactions are taken care of by PayPal, the world leader in e-commerce.

32. Are my textbooks guaranteed to sell?
No. But if the prices are lower than the campus bookstore, they likely will.

33. How do I contact BookGhost.com?
For questions, please email info@bookghost.com